Our client, a senior executive, had received a promotion to run the Asia/Pacific region out of Singapore. Only 2 months into the job he realized that there were many cultural differences amongst his teams and he felt out of his depth. His performance started to suffer and the results of his division took a dive, along with morale.

We provided the following services:

Cross cultural team building events focused on identifying strengths of the ‘group culture’
Values and purpose in multiple cultures
Interviewing senior team members to establish the key local issues, and the goals and expectations of their new boss
Feedback to senior executive about the expectations of his senior management team
On-going leadership coaching

Within 3 months morale had improved, and there was cohesion in the team. Everybody was happier and less stressed. Sales performance had started to improve and the team was back on track to meet their annual quotas.