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What’s the difference between individuals and organisations that are effective in a global multi-cultural context?

The Cultural Intelligence Scale (CQS) 360 profiler measures a person’s effectiveness in an intercultural context and also predicts a person’s ability to adjust in situations characterized by cultural diversity.

The Cultural Intelligence Scale measures four factors of Cultural Intelligence

CQ-Drive

CQ Drive is motivation. It considers the value or importance that people place on culturally diverse interactions as well as their self-confidence that they can function effectively

CQ Knowledge

CQ Knowledge reflects a person’s understanding of how cultures are similar and different, and their knowledge of how the environment operates for example, the cultural norms

CQ-Strategy

CQ Strategy measures whether – and how- a person would go beyond cultural awareness to develop effective strategies in the light of cultural differences

CA-Action

CQ Action measures the adaptability - or otherwise - of a person’s behavior for different cultural contexts

A CQ programme or CQS feedback session may only be delivered by an approved Cultural Intelligence Consultant such as 10 Consulting

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Orange Business Services

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