10 Consulting - Business Across Cultures

Change management

Our client was in the process of implementing an SAP solution and changes in working practices were required as a result.

Whilst employed on a communications assignment we discovered – by means of an employee satisfaction survey – that the majority of employees considered that the company was not ‘living its values’. We suggested going back to the drawing board and revisiting both the corporate values and the values inherent within the brand - and found a disconnect. The product line was known for its eco-friendly attributes yet the company had little overall impact on the community at large.

Individual Coaching

Intercultural coaching

My client from China, a CSO, was asked to be more assertive in board meetings. In his home region, "face" is a major concept. Speaking up could mean losing face – or causing his bosses to lose face - if he was wrong. This case illuminates how deeply held values and beliefs can become a barrier to adaptation in a new context. While the organisation also has a responsibility to understand the impact of their norms on their personnel.

Intercultural team-building

Our client, a senior executive, had received a promotion to run the Asia/Pacific region out of Singapore. With only 2 months into the job he realized that there were many cultural differences amongst his teams and he felt out of his depth. His performance started to suffer and the results of his division took a dive, along with morale.

International Expansion

Our client, a provider of business-to-business supply chain solutions wanted to enter the Asia/Pacific marketplace. It had no prior experience in the region or knowledge of the cultural differences prevalent in that part of the world.

Leaders transform company cohesiveness

Our client, a company producing cash handling systems, asked us to facilitate their annual sales conference. They identified the following issues within the team and asked us to address these issues in the programme:

Team Coaching

The Cross-Cultural Kaleidoscope in Action 2

A client who had achieved seniority in his career was recieving coaching to process his professional journey so far and potential future trajectories.

The Cross-Cultural Kaleidoscope in Action 3

A coaching client was given the Cross-Cultural Kaleidoscope as exercise. While at first she was could not identify with the model, the process of reflection allowed her to draw deeper insights about herself as a person.

The Cross-Kultural Kaleidoscope in Action 1

An Italian woman who had moved to Paris, France used the Cross-Cultural Kaleodoscope to process her feelings about the move, her work, and her life. This work enabled her to accept what she was moving away from and what she was moving towards in a process of personal transformation.